Watauga Medical Center Emergency Department
When You Arrive at the Emergency Department
When you arrive at one of our Emergency Rooms, you will be asked for some basic information to complete your registration. A triage nurse will ask you questions to determine the severity of your condition. Patients are treated as quickly as possible, with priority given to patients with the most severe injuries or illnesses.
The following services are available for your convenience while you are in Emergency Services:
- Our waiting areas provide restrooms, public telephones and television. Wireless access is available in the main waiting area.
- Food services and snack machines are located on the main floor of each hospital.
- An interfaith chapel, gift shop and additional seating are located in the lobby of each hospital.
If the emergency physician feels it is necessary, he/she may call in a specialist for consultation on your medical condition. If the physician elects to admit you to the hospital, the emergency department staff will provide care until your admission process is complete and your room is ready. The emergency room staff is not be responsible for personal belongings.
Hospital fees
This location is a hospital or hospital-based clinic. Hospital-based clinics are owned and operated by a hospital and are considered outpatient departments of that hospital. Visits to this hospital or clinic may include an additional facility charge, and some insurance companies reimburse different rates for hospital-based charges, which may impact the amount you are responsible for paying. Please check your plan’s coverage with your insurance company before your visit to this location.
